Chat

Chat is included with M&M POS. No add-on is needed. Open Chat to ask about your store. Type a clear request and choose Send. Use the paperclip for a file when needed.

A request can lead to a store action. Say what you want changed and check the result in the app. Do not send passwords or full card details.

If a message fails, use Retry on that message. If Chat is unavailable, use its Retry button or send a Support Ticket. Check that the requested change appears in the app before relying on it.

Use the paperclip to choose a file. Check its name before sending. Tap the microphone to record a voice message. Use the trash button to discard it, or Send to stop and send the recording.

A voice message is sent as a recording. Download a returned report while its link is still valid. The chat shows a 48-hour limit for those report links.

Check reports and suggested changes before relying on them.